Our App Maintenance services
An App That Keeps Working After the Launch Party.
Every year a new iOS and Android version arrives, store policies change and libraries fall out of date. An app that nobody maintains stops being installable, then stops working. Maintenance keeps it live and improving.
2020Lahore, then Dubai, now the US
2Offices, California and Dubai
4Teams under one roof
Post-launchSupport included
What defines this service
OS and store compliance
Crash monitoring
Improvements
Ongoing Support
We stay on after launch for fixes and small changes.
Why choose ITS Global
Apps break without anyone touching them?
The app does not change, but everything around it does: operating systems, devices, store rules, and the services it talks to.
What You Can Hold Us To
A written scope before any priceYou see what is included and what it costs before work starts.
The people who quote it build itNo handover from a sales team to a delivery team.
You own the code and the accountsRepository, hosting and ad accounts in your name from day one.
Problems reach you from us firstIf something is off track you hear it before you find it.
The real problem
Monitoring, updates and a team to call.
Maintenance is a monthly plan: crash and performance monitoring with someone who responds, compatibility updates ahead of each iOS and Android release, dependency and SDK upgrades, and store listing and policy compliance kept current. Backend services the app depends on are covered too.
It also includes change time each month for improvements users ask for, so the app keeps getting better rather than only staying alive. Larger features are quoted separately, by a team that already knows the code.
- The app keeps working through every OS release
- No surprise delisting from the stores
- Crashes fixed before they become reviews
- Users see steady improvements
- A team that already knows the code when something urgent comes up
Getting It Wrong Costs Later
A new OS version breaks a screenThe store removes the listingCrashes nobody sees
Built the Right Way
OS and store complianceCrash monitoringImprovementsOngoing Support
Our solution
What app maintenance covers.
The scope is set during discovery. A typical engagement covers the following.
OS compatibilityTesting and updates ahead of each iOS and Android release.
Store complianceListing, privacy labels, permissions and policy changes kept current on both stores.
Crash and performance monitoringCrash reporting and performance tracking with a person who responds.
Your App Maintenance Platform
OS updates before they biteStore policy changes handledCrashes watched dailyA monthly changes budget
Dependency upgradesSDKs, libraries and build tools updated before they become blockers.
Backend and APIThe services the app depends on monitored, patched and scaled.
ImprovementsMonthly change time for features, fixes and design refinements.
Technology we work with
Our process
How an app maintenance plan works.
Take over, baseline, then a monthly rhythm of fixes and releases.
- 01 Take over the code and the accounts Repository, store accounts, signing keys and backend access, documented.
- 02 Baseline crashes and reviews What is failing today, on which devices, and what users are saying in the stores.
- 03 Plan the OS and SDK updates Each year's iOS and Android changes and store policy deadlines put on a calendar.
- 04 Fix and release monthly Crash fixes, dependency upgrades and small improvements shipped on a regular cadence.
- 05 Watch the store policies Policy changes handled before a listing is at risk of removal.
- 06 Report and prioritise Crash-free rate, ratings and the improvement list for next month.
Plans
Choose the level of cover
From keeping a stable app alive to actively growing it.
EssentialMonitoring, OS and store compliance, dependency upgrades.
GrowthEverything in Essential plus monthly change time and priority response.
ProductA standing team that ships improvements every month, with analytics reviews.
RescueOne-off recovery of an app that has been delisted, crashes or has lost its developers.
What you get out of it
What You Get
at the End of It.
- The app keeps working through every OS release
- No surprise delisting from the stores
- Crashes fixed before they become reviews
- Users see steady improvements
- A team that already knows the code when something urgent comes up
- Predictable monthly cost
Who This Is For
- Businesses whose app was built by a team that has moved on
- Apps with real users and no in-house developers
- Products that need steady improvement without a full team
- Apps that have been delisted or have started crashing
Tell us what
you are trying to build Get a Free Consultation
you are trying to build Get a Free Consultation
Frequently asked questions
App Maintenance FAQs
Yes. We start with a code, dependency and store audit, fix anything urgent, and take it onto a plan.
Native Kotlin and Swift, Flutter and React Native, plus the Laravel, Node or Firebase backends most apps depend on.
We test on the beta releases ahead of time and release compatibility updates before the public launch, so users upgrading their phones do not hit problems.
We work inside your App Store and Play Console accounts as a team member, so ownership stays with you.
Ready to get started?
Let’s Build Your App.
Tell us what you are working on. Someone from the team in California or Dubai replies within one working day.
Get a Free Consultation
A person replies within one working day.
