Our Social Media Management services
A Social Presence That Is Planned, Consistent and On Brand.
Social media rewards consistency and punishes neglect. We plan the content, design the posts, publish on schedule, respond to your audience and report what worked, so the channels stay active without consuming your team.
2020Lahore, then Dubai, now the US
2Offices, California and Dubai
4Teams under one roof
Post-launchSupport included
What defines this service
Planned calendar
Designed content
Community managed
Ongoing Support
We stay on after launch for fixes and small changes.
Why choose ITS Global
Posting when someone remembers?
Most business accounts post in bursts, go quiet for weeks, and never find a voice. The audience notices, and so does the algorithm.
What You Can Hold Us To
A written scope before any priceYou see what is included and what it costs before work starts.
The people who quote it build itNo handover from a sales team to a delivery team.
You own the code and the accountsRepository, hosting and ad accounts in your name from day one.
Problems reach you from us firstIf something is off track you hear it before you find it.
The real problem
Strategy, content and community, every month.
We start with the platforms your customers actually use and the role each one plays, then set a voice and a content mix. Each month you approve a calendar of posts, designed and written by us, and we publish on schedule. Comments and messages are answered in your voice, within agreed hours, and anything that needs you is escalated.
Reporting covers reach, engagement and, where it applies, the traffic and enquiries social produced. When paid campaigns make sense, the same team runs them, so organic and paid work together.
- Consistent presence without consuming your team
- One voice and look across every platform
- Customers answered, not left waiting
- Content planned around launches and campaigns
- Reporting that shows what the channels actually produce
Getting It Wrong Costs Later
No plan, no consistencyOff-brand and off-messageComments and messages go unanswered
Built the Right Way
Planned calendarDesigned contentCommunity managedOngoing Support
Our solution
What social media management includes.
The scope is set during discovery. A typical engagement covers the following.
StrategyPlatforms, audience, voice, content pillars and the goal each channel serves.
Content calendarA monthly plan of posts, stories and video, approved by you.
Content productionDesign, copy and short-form video produced to the brand.
Your Social Media Management Platform
A calendar you approvePosts designed, not templatedReplies handledA report that says what grew
PublishingScheduled publishing across platforms at the times your audience is active.
Community managementComments and messages answered in your voice, with escalation when needed.
ReportingMonthly reach, engagement and enquiry reporting with what to change next.
Technology we work with
Our process
How a month of social media runs.
A calendar you approve, then publishing, replies and a report.
- 01 Audit the channels What is posted now, what gets engagement, and what the competition is doing.
- 02 Agree the voice and the mix How the brand sounds and the balance of posts, short video and stories.
- 03 Approve the calendar A month of posts drafted and designed before anything is published.
- 04 Design and publish Posts and short video produced in-house and scheduled across the channels.
- 05 Answer comments and messages Replies handled within the agreed hours; anything sensitive escalated to you.
- 06 Report what grew Reach, followers, engagement and enquiries, with what we would change next month.
Platforms
Where we work
Only the platforms where your customers are; not every platform because it exists.
Instagram and FacebookPosts, stories, reels and community for consumer brands and local businesses.
LinkedInCompany and founder content for B2B services.
TikTok and YouTube ShortsShort video where the audience is young or product-led.
X and othersWhere a specific audience or industry conversation makes it worthwhile.
What you get out of it
What You Get
at the End of It.
- Consistent presence without consuming your team
- One voice and look across every platform
- Customers answered, not left waiting
- Content planned around launches and campaigns
- Reporting that shows what the channels actually produce
- Organic and paid run by the same team
Who This Is For
- Businesses whose accounts post in bursts and go quiet
- Brands launching products or opening locations
- B2B companies building a founder or company voice
- Teams with no in-house content capacity
Tell us what
you are trying to build Get a Free Consultation
you are trying to build Get a Free Consultation
Frequently asked questions
Social Media Management FAQs
The ones your customers use. We recommend a small set and a role for each, rather than spreading thin across all of them.
Yes. You see and approve a monthly calendar, and anything reactive is checked with you first unless we have agreed otherwise.
Yes, short-form video for reels, TikTok and Shorts, shot on location or produced from your material.
Reach and engagement first, then the traffic and enquiries social produces where tracking allows. We report monthly and adjust the plan.
Ready to get started?
Let’s Build Your Campaigns.
Tell us what you are working on. Someone from the team in California or Dubai replies within one working day.
Get a Free Consultation
A person replies within one working day.
