Software for hardware and sanitary stores

Hardware and Sanitary Stores, run on one system.

A hardware and sanitary store sells to two different people: the family choosing one basin, and the contractor buying for a whole site on account. Thousands of fittings by brand and model, quotations that turn into orders, and contractors whose balances keep growing.

What goes wrong

The problems hardware and sanitary stores know too well.

Each one, and what it looks like once the ITS Global system is running.

Each problem and how the ITS Global system solves it
The problemHow the system solves it
Thousands of items, no clear listEvery brand has its own models, finishes and sizes. Whether an item is in stock, and at what price, is answered by walking to the godown. One catalogue by brand, model and finish, with stock per location and the selling price shown before the customer asks twice.
Site quotations typed every timeA contractor wants a price for a whole house. The quotation is written by hand, and when it is accepted the order is written again. Quotations built from the catalogue, sent as a PDF, and turned into an order and an invoice without retyping a line.
Contractors on accountPlumbers and contractors take goods for several sites and pay when the client pays them. What each one owes is a notebook total. Every contractor has an account with a credit limit, a running balance and a statement they can be sent on WhatsApp.
Different prices for different buyersA walk-in customer, a regular plumber and a big contractor each get a different rate, remembered by the salesman. Price lists per customer group, so the counter charges the agreed rate automatically and discounts need approval.
Returns and exchanges from siteUnused fittings come back from site weeks later. Whether they were bought here, and at what price, is argued at the counter. Returns are made against the original invoice, the stock goes back on the shelf and the account is credited correctly.
Dead stock and broken setsDiscontinued models and incomplete sets sit in the godown for years, tying up money nobody can see. Stock age and movement per item, so slow and dead stock is visible and can be cleared before it loses its value.

What you get

Built for how hardware and sanitary stores work.

Counter sales

A fast counter with receipts, cash-up and takings that reconcile at close.

Quotes, invoices and payments

Quote, invoice and take payment in one place, with balances that are always current.

Billing that matches the work

Everything delivered posts to the account as it happens, so the bill matches what was done.

Services and price list

One list of what you sell and what it costs, used by every quote and invoice.

Stock and consumables

Stock by location with batch and expiry, so shortages are seen before they are urgent.

Purchasing

Orders to suppliers, deliveries received against them, and what is still owed.

Price lists per customer

Walk-in, trade and contractor rates applied automatically at the counter.

Reports and dashboards

The numbers the owner asks about — sales, collections, costs, people — for any period, without a spreadsheet.

Approvals

Expenses, discounts and purchases approved on a phone, with a record of who agreed and when.

POSSalesBillingCatalogueStockPurchasingPrice listsReportsApprovalsAttendance

The difference

What changes for your business.

Request a Live Demo
  • Operate: Catalogue, counter, quotations, contractors on account and stock per location.
  • Automate: Quotation follow-ups, payment reminders and reorder alerts sent by rule.
  • Intelligence: Margin by brand, contractor balances and ageing, slow and dead stock.
  • The sale is easy. Knowing what is on the shelf and what every contractor owes is the business.

See it running

The system, as hardware and sanitary stores use it.

Screens from the live system. In your demo they show data from your own country.

FAQ

Questions hardware and sanitary stores ask.

It is one system with a version for each industry. The version for hardware and sanitary stores uses your words, your records and your workflow, and switches on the parts your work actually needs.

Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.

Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.

Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.

Most businesses are running within two to four weeks, including data import and training. The live demo shows you exactly what you would get.

Live demo

Request a Live Demo.

See the system running for hardware and sanitary stores, with data from your country, and ask the people who build it.

Free consultation Scope, cost and a straight answer on fit Get started