Matter management
Clients, parties, matters and their stages, with a full history on one record.
Software for law firms
Law firms, run on one system.
A law firm sells time, deadlines and judgement. ITS Global records the time as it is worked, keeps every matter's dates and documents together, and turns the work into invoices a client cannot argue with.
What goes wrong
The problems law firms know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| Billable hours that are never recordedTimesheets are filled in on Friday from memory. The hours that disappear are the ones nobody can bill. | Time recorded against the matter as the work happens — from the desk or the phone — with a daily nudge for gaps. |
| Limitation dates in one person's headCourt dates, filing deadlines and limitation periods are known to the lawyer handling the matter. | Every matter carries its key dates, with reminders to the team that do not depend on who is in the office. |
| Matter files scattered across inboxesPleadings, correspondence and evidence live in personal email and drives. | One permissioned document file per matter, searchable by anyone authorised to see it. |
| Work in progress nobody can seeWork done but not billed is the firm's biggest asset, and nobody can state it. | Unbilled time and disbursements per matter, so WIP is a figure on screen, not an estimate. |
| Conflict checks by memoryWhether the firm has acted against a party is answered by asking the longest-serving partner. | A conflict search across every client, party and matter before the file is opened. |
| Fee disputes with nothing to point atA client queries an invoice and reconstructing the work takes longer than the amount is worth. | Invoices backed by the time entries and documents behind them, retrieved in seconds. |
What you get
Built for how law firms work.
Time recording
Timers and quick entries against matters, by fee earner and activity.
Deadlines and court dates
Key dates with reminders, on a shared calendar.
Billing and trust balances
Invoices from time and disbursements, retainers and client money tracked.
Document management
Versioned documents per matter, permissioned by team.
Practice reports
Utilisation, realisation, WIP and debtors per partner and practice area.
MattersTime recordingDeadlinesBillingRetainersDocumentsConflict searchClient portalReports
- More of the hours you work end up on an invoice.
- Deadlines that are the firm's responsibility, not one person's memory.
- Every document for a matter in one place.
- WIP and debtors you can see on any day of the year.
- Invoices clients accept because the work behind them is on record.
See it running
The system, as law firms use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions law firms ask.
Yes. Fee earners start a timer or add an entry from their phone, against the right matter, in a few seconds.
Access is by role and by matter, every view and change is logged, and data is backed up daily.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for law firms, with data from your country, and ask the people who build it.
