Patient records
History, prescriptions and results on one record, open where the consultation happens.
Software for medical clinics
Medical Clinics, run on one system.
A clinic runs on a diary and a memory. The cost of that shows up as the appointment nobody confirmed, the history that is on paper in another room, and the consumable that ran out during a procedure.
What goes wrong
The problems medical clinics know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| The diary is a book, and no-shows are freeAppointments are taken by phone into a register. Nobody confirms, nobody reminds, and a fifth of the day does not turn up. | Appointments are booked against the doctor's real availability, with reminders sent automatically and the slot released when someone cancels. |
| History is on paper, in another roomA returning patient's notes are in a file somebody has to fetch. Consultations start with reconstruction rather than with the patient. | One patient record with history, prescriptions and results, open in the room where the consultation happens. |
| Lab results chase the patientResults come back and sit until someone notices and phones. Some patients are called twice; some are not called at all. | Results attach to the patient file and notify by rule, so nothing waits on somebody remembering. |
| Consumables run out mid-procedureStock is a cupboard somebody keeps an eye on. What is low is known when it is gone, and expiry is read off a label. | Items are issued against the patient and the procedure, with batch and expiry, so shortages are visible before they are urgent. |
| Billing that misses what was doneConsultation, procedure, dressing, consumable. Some are charged, some are not, depending on how busy reception was. | Everything delivered posts to the patient's account as it happens, so the bill matches the visit. |
| Doctor schedules that only one person understandsWhich doctor is in, on which days, in which room, is knowledge held by the receptionist who has worked there longest. | Schedules are recorded rather than remembered, so any receptionist can book correctly on their first day. |
What you get
Built for how medical clinics work.
Appointments and diary
Bookings against real availability, with reminders sent automatically.
Quotes, invoices and payments
Quote, invoice and take payment in one place, with balances that are always current.
Billing that matches the work
Everything delivered posts to the account as it happens, so the bill matches what was done.
Services and price list
One list of what you sell and what it costs, used by every quote and invoice.
Stock and consumables
Stock by location with batch and expiry, so shortages are seen before they are urgent.
Counter sales
A fast counter with receipts, cash-up and takings that reconcile at close.
Customer portal
Customers see their own records, documents and invoices, and pay online.
Reports and dashboards
The numbers the owner asks about — sales, collections, costs, people — for any period, without a spreadsheet.
Patient recordsDiarySalesBillingCatalogueStockPOSPortalReportsApprovalsAttendance
- Operate: Patients, scheduling and billing — the visit and its record on one system.
- Automate: Communication — reminders, results and follow-ups sent by rule.
- Intelligence: Reports and dashboards — utilisation, revenue per doctor, no-show rate.
- The patient file is written for clinics and hospitals rather than configured, because a patient is a noun the rest of the product does not have.
See it running
The system, as medical clinics use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions medical clinics ask.
It is one system with a version for each industry. The version for medical clinics uses your words, your records and your workflow, and switches on the parts your work actually needs.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Most businesses are running within two to four weeks, including data import and training. The live demo shows you exactly what you would get.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for medical clinics, with data from your country, and ask the people who build it.
