Enquiries and quotes
From first message to a priced, branded quote.
Software for travel agencies
Travel agencies, run on one system.
A travel agency juggles enquiries, quotes, tickets, visas and suppliers — and the margin on every file. ITS Global keeps each traveller's file complete and shows what every booking actually earned.
What goes wrong
The problems travel agencies know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| Enquiries lost in WhatsAppRequests come in by WhatsApp, calls and walk-ins, and follow-ups depend on the agent who took them. | Every enquiry in one pipeline with an owner, a quote and a follow-up date. |
| Quotes rebuilt from scratchEvery package is priced again in a spreadsheet, with supplier rates looked up each time. | Quotes built from your packages and supplier rates, sent as a branded PDF in minutes. |
| Visa documents chased by phoneWhich passports, photos and letters are still missing is known only to the person handling the file. | A document checklist per traveller with status, reminders and deadlines. |
| Margin worked out after the tripWhat a booking earned is calculated once the supplier invoices arrive — sometimes never. | Supplier costs recorded against each file, so the margin is known at the moment of sale. |
| Payments and balances on paperDeposits, instalments and balances are tracked in a register. | Invoices, deposits and balances per file, with reminders before travel. |
| Group tours that are hard to runRooming lists, seats and payments for forty travellers live in three sheets. | Group files with manifests, rooming lists and per-traveller payments. |
What you get
Built for how travel agencies work.
Bookings and files
Flights, hotels, transfers, visas and insurance on one file per trip.
Visa processing
Document checklists, submissions and appointment tracking.
Supplier costs and margin
Costs per file, payables to suppliers and margin per booking.
Invoices and payments
Deposits, instalments, receipts and balances.
Agency reports
Sales, margin and outstanding balances by agent and destination.
EnquiriesQuotesBookingsVisasGroupsSuppliersInvoicesPaymentsClient portalReports
- No enquiry forgotten, every quote followed up.
- Quotes in minutes from your own packages.
- The margin on every booking, known when you sell it.
- Visa files that are complete before the deadline.
- Balances collected before the traveller leaves.
See it running
The system, as travel agencies use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions travel agencies ask.
Yes. Group files hold manifests, rooming lists, visas and per-traveller payments for any group trip.
Tickets are recorded against the file with their PNR and cost; GDS connections are set up during onboarding where your provider allows it.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for travel agencies, with data from your country, and ask the people who build it.
