Appointments and diary
Bookings against real availability, with reminders sent automatically.
Software for gyms
Gyms, run on one system.
A gym's revenue is a renewal date. Almost everything that hurts a gym financially is a membership that lapsed without anyone noticing, or a due that nobody collected.
What goes wrong
The problems gyms know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| Memberships lapse without anyone noticingRenewal dates sit in a spreadsheet. A member stops coming, stops paying, and is only noticed months later. | Every membership carries its own dates and a reminder before the renewal, so a lapse is a decision rather than an accident. |
| Dues collected when the member appearsPayment happens at the counter when someone remembers to ask. Members who stop coming stop paying and stay on the list. | Dues age automatically against the member, and reminders go out whether or not they walk through the door. |
| Classes and trainers double-bookedSessions are booked in a diary and by message. Two trainers think they have the same slot, or a class has nobody assigned. | Classes and personal sessions are booked against real trainer availability, so a clash cannot be created. |
| Attendance and access are separate worldsWho actually came is not recorded, so usage, capacity and who is at risk of leaving are all unknown. | Entry is recorded against the member, so attendance patterns and drop-off are visible before the cancellation. |
| Freezes and transfers agreed informallyA member asks to pause. It is agreed verbally, half-remembered, and disputed at renewal. | Freezes and transfers are requested and approved against the membership, with the new dates applied automatically. |
| Communication one member at a timeClass changes, closures and offers are sent by individually messaging people, so most of them are not sent at all. | Messages go to a group, a class or an expiring cohort in one action, with a record of what was sent. |
What you get
Built for how gyms work.
Counter sales
A fast counter with receipts, cash-up and takings that reconcile at close.
Quotes, invoices and payments
Quote, invoice and take payment in one place, with balances that are always current.
Billing that matches the work
Everything delivered posts to the account as it happens, so the bill matches what was done.
Services and price list
One list of what you sell and what it costs, used by every quote and invoice.
Customer portal
Customers see their own records, documents and invoices, and pay online.
Reports and dashboards
The numbers the owner asks about — sales, collections, costs, people — for any period, without a spreadsheet.
Approvals
Expenses, discounts and purchases approved on a phone, with a record of who agreed and when.
People, attendance and leave
Staff, shifts, attendance and leave in one place, with payroll that adds up.
DiaryPOSSalesBillingCataloguePortalReportsApprovalsAttendance
- Operate: Members, billing and scheduling — memberships, classes and dues on one record.
- Automate: Communication — renewals, reminders and class changes sent by rule.
- Intelligence: Reports and dashboards — retention, attendance and revenue per member.
- Membership apps do this cheaply and well. This is for the operator who wants the gym, the staff and the money in one system rather than three.
See it running
The system, as gyms use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions gyms ask.
It is one system with a version for each industry. The version for gyms uses your words, your records and your workflow, and switches on the parts your work actually needs.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Most businesses are running within two to four weeks, including data import and training. The live demo shows you exactly what you would get.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for gyms, with data from your country, and ask the people who build it.
