Solution for gyms
A gym's revenue is a renewal date. Almost everything that hurts a gym financially is a membership that lapsed without anyone noticing, or a due that nobody collected.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Memberships lapse without anyone noticingRenewal dates sit in a spreadsheet. A member stops coming, stops paying, and is only noticed months later. | Every membership carries its own dates and a reminder before the renewal, so a lapse is a decision rather than an accident. |
| Dues collected when the member appearsPayment happens at the counter when someone remembers to ask. Members who stop coming stop paying and stay on the list. | Dues age automatically against the member, and reminders go out whether or not they walk through the door. |
| Classes and trainers double-bookedSessions are booked in a diary and by message. Two trainers think they have the same slot, or a class has nobody assigned. | Classes and personal sessions are booked against real trainer availability, so a clash cannot be created. |
| Attendance and access are separate worldsWho actually came is not recorded, so usage, capacity and who is at risk of leaving are all unknown. | Entry is recorded against the member, so attendance patterns and drop-off are visible before the cancellation. |
| Freezes and transfers agreed informallyA member asks to pause. It is agreed verbally, half-remembered, and disputed at renewal. | Freezes and transfers are requested and approved against the membership, with the new dates applied automatically. |
| Communication one member at a timeClass changes, closures and offers are sent by individually messaging people, so most of them are not sent at all. | Messages go to a group, a class or an expiring cohort in one action, with a record of what was sent. |
What you get
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
02 Added for gyms
6 more, switched on for this trade.
Membership apps do this cheaply and well. This is for the operator who wants the gym, the staff and the money in one system rather than three.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Gym Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Members | Included | Included | Included |
| Memberships and plans | Included | Included | Included |
| Enrolments and renewals | Included | Included | Included |
| Attendance and check-in | Included | Included | Included |
| Classes and schedules | Included | Included | Included |
| Trainers | Included | Included | Included |
| Personal training sessions | Included | Included | Included |
| Equipment and maintenance | Included | Included | Included |
| Dues and instalments | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Member dashboard | Included | Included | Included |
| Added in Automate | |||
| Automated membership renewal reminders | Not included | Included | Included |
| Recurring dues generation | Not included | Included | Included |
| Payment and overdue reminders | Not included | Included | Included |
| Class booking confirmations and waitlists | Not included | Included | Included |
| Inactive member follow-ups | Not included | Included | Included |
| Trainer session reminders | Not included | Included | Included |
| Equipment maintenance scheduling | Not included | Included | Included |
| Expiry and freeze workflows | Not included | Included | Included |
| Automated receipts | Not included | Included | Included |
| Added in Intelligence | |||
| Active members and churn rate | Not included | Not included | Included |
| Renewal and retention performance | Not included | Not included | Included |
| Revenue per member | Not included | Not included | Included |
| Collection performance and outstanding dues | Not included | Not included | Included |
| Class attendance and popularity | Not included | Not included | Included |
| Trainer performance and utilisation | Not included | Not included | Included |
| Peak-hour usage | Not included | Not included | Included |
| Membership plan profitability | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?
