Solution for gyms
A gym's revenue is a renewal date. Almost everything that hurts a gym financially is a membership that lapsed without anyone noticing, or a signup that was never paid for.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Memberships lapse without anyone noticingRenewal dates sit in a spreadsheet. A member stops coming, stops paying, and is only noticed months later. | Every membership carries its expiry date, turns to expired by itself when it passes, and staff are told in the app three days before it runs out. |
| Paying early costs the member daysA member renews ten days early, the new month is counted from today, and they lose ten days they paid for. | A renewal extends from the date the membership runs to, not from today, so paying early never costs the member a day. |
| Signups that were never paid forSomebody fills in the form, says they will pay next week, and starts training. Nobody checks back. | A membership taken out but not paid stays pending and visible until the first payment starts it; a trial starts its own clock. |
| The discount agreed once is forgottenA member was promised a rate when they joined. The plan price goes up, and the argument starts at the counter. | What each member pays is kept on their membership, so an agreed rate survives the next price rise. |
| Dates changed with no recordA member was away for a fortnight and somebody moved their date. At renewal nobody can say who did it, or why. | Moving a date by hand needs a reason, and every join, renewal, cancellation and correction is kept in the membership's history. |
| Trainers double-bookedPersonal sessions are booked by message. Two members think they have the same trainer at the same hour. | Personal training is booked against the trainer's working hours and approved leave, and a clash is refused when it is booked. |
What you get
This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
13 modules, part of every edition of this trade.
02 Added for gyms
8 more, switched on for this trade.
Membership apps do this cheaply and well. This is for the operator who wants the gym, the staff and the money in one system rather than three.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Gym Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Members | Included | Included | Included |
| Memberships and plans | Included | Included | Included |
| Enrolments and renewals | Included | Included | Included |
| Attendance and check-in | Included | Included | Included |
| Classes and schedules | Included | Included | Included |
| Trainers | Included | Included | Included |
| Personal training sessions | Included | Included | Included |
| Equipment and maintenance | Included | Included | Included |
| Dues and instalments | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Member dashboard | Included | Included | Included |
| Added in Automate | |||
| Automated membership renewal reminders | Not included | Included | Included |
| Recurring dues generation | Not included | Included | Included |
| Payment and overdue reminders | Not included | Included | Included |
| Class booking confirmations and waitlists | Not included | Included | Included |
| Inactive member follow-ups | Not included | Included | Included |
| Trainer session reminders | Not included | Included | Included |
| Equipment maintenance scheduling | Not included | Included | Included |
| Expiry and freeze workflows | Not included | Included | Included |
| Automated receipts | Not included | Included | Included |
| Added in Intelligence | |||
| Active members and churn rate | Not included | Not included | Included |
| Renewal and retention performance | Not included | Not included | Included |
| Revenue per member | Not included | Not included | Included |
| Collection performance and outstanding dues | Not included | Not included | Included |
| Class attendance and popularity | Not included | Not included | Included |
| Trainer performance and utilisation | Not included | Not included | Included |
| Peak-hour usage | Not included | Not included | Included |
| Membership plan profitability | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?
