Field work
Jobs dispatched to people on site, with work done, parts used and proof of completion.
Software for logistics
Logistics, run on one system.
Freight is a business of promises made to customers and kept by people you cannot see. What costs money is not the driving — it is the consignment nobody can locate, the proof of delivery that never came back, and the charge that appears weeks after the load was gone.
What goes wrong
The problems logistics know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| “Where is my load?” is answered by phoneEvery status enquiry becomes a call to a driver, who is driving. The customer waits, the office guesses, and the answer is only as good as the last call. | Each consignment sits at a named stage with a time against it. The customer sees it, the office sees it, and nobody has to ring anyone to find out. |
| Proof of delivery arrives days later, or neverThe signed slip travels back with the driver, gets creased into a folder, and turns up after the customer has already disputed the delivery. | Delivery is confirmed on the phone that made it, with a signature and a photo, and lands against the consignment the moment it happens. |
| Demurrage and detention discovered at invoiceWaiting time at a port or a yard is nobody's job to record. It appears as a charge long after anyone could have argued about it or billed it on. | Time on site is recorded against the consignment as it accrues, so a chargeable delay is visible on the day rather than at month end. |
| Driver advances reconciled from memoryFuel, tolls and food money go out in cash across a week. What was given, to whom and against which trip is settled by argument. | Advances are requested and approved against the trip, and reach payroll without anyone re-typing a number. |
| The wrong rate on the invoiceRates differ by client, by lane and by season. The person raising the invoice picks from memory, and the error is only found when the customer refuses to pay. | The rate comes from the client's own agreed schedule for that lane, applied when the consignment is booked rather than when it is billed. |
| Clearing documents scattered across inboxesBills of lading, customs papers and permits live in the email of whoever handled them. When a query comes, the search takes longer than the shipment did. | One document set per consignment, filed automatically, so the paperwork is where the load is. |
What you get
Built for how logistics work.
Stock and consumables
Stock by location with batch and expiry, so shortages are seen before they are urgent.
Appointments and diary
Bookings against real availability, with reminders sent automatically.
Quotes, invoices and payments
Quote, invoice and take payment in one place, with balances that are always current.
Billing that matches the work
Everything delivered posts to the account as it happens, so the bill matches what was done.
Services and price list
One list of what you sell and what it costs, used by every quote and invoice.
Reports and dashboards
The numbers the owner asks about — sales, collections, costs, people — for any period, without a spreadsheet.
Approvals
Expenses, discounts and purchases approved on a phone, with a record of who agreed and when.
People, attendance and leave
Staff, shifts, attendance and leave in one place, with payroll that adds up.
Field workStockDiarySalesBillingCatalogueReportsApprovalsAttendance
- Operate: Jobs and field work — every consignment, its stage and its documents on one record.
- Automate: Communication and scheduling — status out to customers without anyone typing it.
- Intelligence: Reports and dashboards — cost and margin per lane, per client, per truck.
- A freight business does not need to be told it has these problems. It needs the office to be able to answer a customer without phoning a driver.
See it running
The system, as logistics use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions logistics ask.
It is one system with a version for each industry. The version for logistics uses your words, your records and your workflow, and switches on the parts your work actually needs.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Most businesses are running within two to four weeks, including data import and training. The live demo shows you exactly what you would get.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for logistics, with data from your country, and ask the people who build it.
