Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- Bookings
- Consignments
- Fleet and vehicles
- Routes and trips
- Clearing and shipping documents
- Freight invoices
Custom pricing
Talk to our teamSolution for logistics companies
Freight is a business of promises made to customers and kept by people you cannot see. What costs money is not the driving — it is the consignment nobody can locate, the proof of delivery that never came back, and the charge that appears weeks after the load was gone.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| “Where is my load?” is answered by phoneEvery status enquiry becomes a call to a driver, who is driving. The customer waits, the office guesses, and the answer is only as good as the last call. | Each consignment sits at a named stage with a time against it. The customer sees it, the office sees it, and nobody has to ring anyone to find out. |
| Proof of delivery arrives days later, or neverThe signed slip travels back with the driver, gets creased into a folder, and turns up after the customer has already disputed the delivery. | Delivery is confirmed on the phone that made it, with a signature and a photo, and lands against the consignment the moment it happens. |
| Demurrage and detention discovered at invoiceWaiting time at a port or a yard is nobody's job to record. It appears as a charge long after anyone could have argued about it or billed it on. | Time on site is recorded against the consignment as it accrues, so a chargeable delay is visible on the day rather than at month end. |
| Driver advances reconciled from memoryFuel, tolls and food money go out in cash across a week. What was given, to whom and against which trip is settled by argument. | Advances are requested and approved against the trip, and reach payroll without anyone re-typing a number. |
| The wrong rate on the invoiceRates differ by client, by lane and by season. The person raising the invoice picks from memory, and the error is only found when the customer refuses to pay. | The rate comes from the client's own agreed schedule for that lane, applied when the consignment is booked rather than when it is billed. |
| Clearing documents scattered across inboxesBills of lading, customs papers and permits live in the email of whoever handled them. When a query comes, the search takes longer than the shipment did. | One document set per consignment, filed automatically, so the paperwork is where the load is. |
What you get
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
02 Added for logistics companies
6 more, switched on for this trade.
A freight business does not need to be told it has these problems. It needs the office to be able to answer a customer without phoning a driver.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Logistics and Freight Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Customers | Included | Included | Included |
| Bookings | Included | Included | Included |
| Consignments | Included | Included | Included |
| Shipments and loads | Included | Included | Included |
| Fleet and vehicles | Included | Included | Included |
| Drivers | Included | Included | Included |
| Routes and trips | Included | Included | Included |
| Warehouse and cargo handling | Included | Included | Included |
| Clearing and shipping documents | Included | Included | Included |
| Freight invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Basic consignment dashboard | Included | Included | Included |
| Added in Automate | |||
| Automated booking to consignment workflows | Not included | Included | Included |
| Status update notifications to customers | Not included | Included | Included |
| Proof-of-delivery chasing | Not included | Included | Included |
| Document expiry alerts for licence, fitness and insurance | Not included | Included | Included |
| Vehicle service reminders | Not included | Included | Included |
| Detention and demurrage alerts | Not included | Included | Included |
| Freight invoice generation | Not included | Included | Included |
| Payment and collection reminders | Not included | Included | Included |
| Agent and supplier follow-ups | Not included | Included | Included |
| Added in Intelligence | |||
| Revenue per consignment | Not included | Not included | Included |
| Cost per kilometre and per trip | Not included | Not included | Included |
| Lane and route profitability | Not included | Not included | Included |
| On-time delivery performance | Not included | Not included | Included |
| Fleet utilisation | Not included | Not included | Included |
| Driver performance | Not included | Not included | Included |
| Customer value and volume trends | Not included | Not included | Included |
| Outstanding receivables | Not included | Not included | Included |
| Agent and supplier performance | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?