Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- Patients
- Appointments
- Visits
- Clinical records
- Prescriptions
- Billing
Custom pricing
Talk to our teamSolution for clinics
Clinics
run on one system.
A clinic runs on a diary and a memory. The cost of that shows up as the appointment nobody confirmed, the history that is on paper in another room, and the consumable that ran out during a procedure.
What goes wrong
The six that cost you money.
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| The diary is a book, and no-shows are freeAppointments are taken by phone into a register. Nobody confirms, nobody reminds, and a fifth of the day does not turn up. | Appointments are booked against the doctor's real availability, with reminders sent automatically and the slot released when someone cancels. |
| History is on paper, in another roomA returning patient's notes are in a file somebody has to fetch. Consultations start with reconstruction rather than with the patient. | One patient record with history, prescriptions and results, open in the room where the consultation happens. |
| Lab results chase the patientResults come back and sit until someone notices and phones. Some patients are called twice; some are not called at all. | Results attach to the patient file and notify by rule, so nothing waits on somebody remembering. |
| Consumables run out mid-procedureStock is a cupboard somebody keeps an eye on. What is low is known when it is gone, and expiry is read off a label. | Items are issued against the patient and the procedure, with batch and expiry, so shortages are visible before they are urgent. |
| Billing that misses what was doneConsultation, procedure, dressing, consumable. Some are charged, some are not, depending on how busy reception was. | Everything delivered posts to the patient's account as it happens, so the bill matches the visit. |
| Doctor schedules that only one person understandsWhich doctor is in, on which days, in which room, is knowledge held by the receptionist who has worked there longest. | Schedules are recorded rather than remembered, so any receptionist can book correctly on their first day. |
What you get
The same core, plus what your trade needs.
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
CRMJobsDocumentsReportsDashboardsApprovalsCommunicationPeopleAttendanceLeaveExpenses
02 Added for clinics
8 more, switched on for this trade.
Patient records built for this trade
Diary
Sales
Billing
Catalogue
Stock
POS
Portal
The patient file is written for clinics and hospitals rather than configured, because a patient is a noun the rest of the product does not have.
Operate → Automate → Intelligence
Choose how far you want to take your business.
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Automate
Let ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
- Appointment reminders
- Follow-up reminders
- Outstanding payment reminders
- Clinical alerts
- Document generation
- Automated workflows
Custom pricing
Talk to our teamIntelligence
Know what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
- Daily and monthly revenue
- Doctor performance
- Patient trends
- Collection performance
- Outstanding fees
- Service profitability
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Clinic Management Software
What is in each package
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Patients | Included | Included | Included |
| Doctors and providers | Included | Included | Included |
| Appointments | Included | Included | Included |
| Visits | Included | Included | Included |
| Clinical records | Included | Included | Included |
| Prescriptions | Included | Included | Included |
| Referrals | Included | Included | Included |
| Billing | Included | Included | Included |
| Payments | Included | Included | Included |
| Patient dashboard | Included | Included | Included |
| Added in Automate | |||
| Appointment reminders | Not included | Included | Included |
| Follow-up reminders | Not included | Included | Included |
| Recurring billing | Not included | Included | Included |
| Automated patient notifications | Not included | Included | Included |
| Clinical alerts | Not included | Included | Included |
| Outstanding payment reminders | Not included | Included | Included |
| Automated workflows | Not included | Included | Included |
| Document generation | Not included | Included | Included |
| Added in Intelligence | |||
| Daily and monthly revenue | Not included | Not included | Included |
| Doctor performance | Not included | Not included | Included |
| Appointment trends | Not included | Not included | Included |
| Patient trends | Not included | Not included | Included |
| Collection performance | Not included | Not included | Included |
| Outstanding fees | Not included | Not included | Included |
| Service profitability | Not included | Not included | Included |
| Operational KPIs | Not included | Not included | Included |
| Management dashboard | Not included | Not included | Included |
| Business insights | Not included | Not included | Included |
Inside this industry
The businesses this is built for.
General practice
Dental
Diagnostics and labs
Physiotherapy
Dermatology
Eye care
Next step
Tell us how your work moves.
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
- A written scope before any price
- Configured to your trade, not a demo
- Runs on your own server
- A person replies within one working day
Not your trade?
