Field work
Jobs dispatched to people on site, with work done, parts used and proof of completion.
Software for property management
Property Management, run on one system.
Property management is a business of dates and small amounts, repeated. What costs money is the renewal nobody saw coming, the maintenance request that was made by phone, and the owner statement assembled by hand every month.
What goes wrong
The problems property management know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| Renewals and rent dates in a spreadsheetEvery tenancy has dates that matter, and they live in a file somebody has to remember to open. A missed renewal is a month of empty. | Every unit carries its dates, and the notice comes before the date rather than after it. |
| Maintenance requested by phone, then forgottenA tenant rings, someone writes it on a pad, and whether anyone went is discovered when the tenant rings again, angrier. | A request becomes a job with an owner and a stage, visible to the tenant, so nothing depends on a note that got moved. |
| Owner statements built by handRent in, costs out, commission calculated — assembled in a spreadsheet each month, per owner, by a person who has better things to do. | Everything files against the unit as it happens, so the statement is produced rather than compiled. |
| Arrears chased inconsistentlySome tenants are chased on day three, some on day thirty, depending on who noticed. The pattern is invisible until the quarter is bad. | Overdue rent is aged automatically with a reminder that goes out by rule, so chasing does not depend on who is paying attention. |
| Contractor invoices that match nothingA plumber invoices for a visit. Which unit, which request, whether it was approved — all of it is reconstructed from memory. | Vendor work is raised as a job against the unit and approved before it happens, so the invoice checks itself. |
| Documents wherever they landedLeases, ID copies, inspection photos and deposit receipts are split across email, WhatsApp and a drawer. A dispute becomes a search. | One document library per unit and per tenancy, so the evidence is where the property is. |
What you get
Built for how property management work.
Appointments and diary
Bookings against real availability, with reminders sent automatically.
Quotes, invoices and payments
Quote, invoice and take payment in one place, with balances that are always current.
Billing that matches the work
Everything delivered posts to the account as it happens, so the bill matches what was done.
Services and price list
One list of what you sell and what it costs, used by every quote and invoice.
Customer portal
Customers see their own records, documents and invoices, and pay online.
Reports and dashboards
The numbers the owner asks about — sales, collections, costs, people — for any period, without a spreadsheet.
Approvals
Expenses, discounts and purchases approved on a phone, with a record of who agreed and when.
People, attendance and leave
Staff, shifts, attendance and leave in one place, with payroll that adds up.
Field workDiarySalesBillingCataloguePortalReportsApprovalsAttendance
- Operate: Jobs and billing — units, tenants, rent and maintenance on one record.
- Automate: Communication and field work — reminders, requests and contractor jobs routed.
- Intelligence: Reports and dashboards — arrears, occupancy, yield per unit and per owner.
- We have already built and delivered a property platform; the enquiry routing on it is why an agent answers within a minute rather than a day.
See it running
The system, as property management use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions property management ask.
It is one system with a version for each industry. The version for property management uses your words, your records and your workflow, and switches on the parts your work actually needs.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Most businesses are running within two to four weeks, including data import and training. The live demo shows you exactly what you would get.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for property management, with data from your country, and ask the people who build it.
