Solution for property managers
Property management is a business of dates and small amounts, repeated. What costs money is the notice nobody logged, the repair requested by phone and never attended, and the rent nobody noticed was late.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Tenancy dates in a spreadsheetEvery tenancy has dates that matter, and they live in a file somebody has to remember to open. A notice missed is a month of empty. | Each tenancy moves Enquiry, Viewing, Agreement, Occupied, Notice, Vacated with its end date, and the dashboard counts notices given. |
| Repairs requested by phone, then forgottenA tenant rings, someone writes it on a pad, and whether anyone went is discovered when the tenant rings again, angrier. | Tenants raise requests in the portal; a repair becomes a work order with a priority, a promised time and a person assigned. |
| Did anyone actually go?A repair is marked done. The tenant says nobody came. There is nothing but two people's word. | Whoever attends records arrival and departure from their phone, with the time and location, and the parts used, on the work order. |
| Arrears chased inconsistentlySome tenants are chased on day three, some on day thirty, depending on who noticed. The pattern is invisible until the quarter is bad. | Rent invoices carry a due date; overdue rent is aged by days late and the largest debtors sit on the dashboard, so chasing starts from a list. |
| Viewings that clashTwo viewings booked for the same agent at the same hour, or an inspection nobody turned up for. | Viewings and inspections are booked in a shared diary that will not put the same person in two places at once. |
| Documents wherever they landedAgreements, ID copies, inspection photos and deposit receipts are split across email, WhatsApp and a drawer. A dispute becomes a search. | Agreements, ID copies and inspection photos are filed against the tenant or the tenancy, with every version kept. |
What you get
This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
13 modules, part of every edition of this trade.
02 Added for property managers
6 more, switched on for this trade.
This is one of the industries where we have already built and delivered the system, and it is in our portfolio. The rent is rarely the problem. Knowing which tenancy, which repair and which payment is late — on the day it becomes late — is.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Property Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Properties and units | Included | Included | Included |
| Owners | Included | Included | Included |
| Tenants | Included | Included | Included |
| Leases and tenancy contracts | Included | Included | Included |
| Rent schedules | Included | Included | Included |
| Rent collection | Included | Included | Included |
| Maintenance requests and jobs | Included | Included | Included |
| Contractors | Included | Included | Included |
| Utilities and service charges | Included | Included | Included |
| Owner statements | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Added in Automate | |||
| Automated rent invoicing | Not included | Included | Included |
| Rent due and overdue reminders | Not included | Included | Included |
| Lease renewal and expiry alerts | Not included | Included | Included |
| Maintenance request routing to contractors | Not included | Included | Included |
| Cheque and post-dated payment alerts | Not included | Included | Included |
| Automated owner statements | Not included | Included | Included |
| Inspection reminders | Not included | Included | Included |
| Move-in and move-out workflows | Not included | Included | Included |
| Approval workflows | Not included | Included | Included |
| Added in Intelligence | |||
| Occupancy rate | Not included | Not included | Included |
| Rent collection performance | Not included | Not included | Included |
| Arrears and ageing | Not included | Not included | Included |
| Yield per property and per unit | Not included | Not included | Included |
| Maintenance cost per unit | Not included | Not included | Included |
| Owner payout summaries | Not included | Not included | Included |
| Lease expiry pipeline | Not included | Not included | Included |
| Contractor performance | Not included | Not included | Included |
| Rental income trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Your exact business
The same system, shown in the words and records of each business — with a live demo for each.
Next step
Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?
