Solution for property managers
Property management is a business of dates and small amounts, repeated. What costs money is the renewal nobody saw coming, the maintenance request that was made by phone, and the owner statement assembled by hand every month.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Renewals and rent dates in a spreadsheetEvery tenancy has dates that matter, and they live in a file somebody has to remember to open. A missed renewal is a month of empty. | Every unit carries its dates, and the notice comes before the date rather than after it. |
| Maintenance requested by phone, then forgottenA tenant rings, someone writes it on a pad, and whether anyone went is discovered when the tenant rings again, angrier. | A request becomes a job with an owner and a stage, visible to the tenant, so nothing depends on a note that got moved. |
| Owner statements built by handRent in, costs out, commission calculated — assembled in a spreadsheet each month, per owner, by a person who has better things to do. | Everything files against the unit as it happens, so the statement is produced rather than compiled. |
| Arrears chased inconsistentlySome tenants are chased on day three, some on day thirty, depending on who noticed. The pattern is invisible until the quarter is bad. | Overdue rent is aged automatically with a reminder that goes out by rule, so chasing does not depend on who is paying attention. |
| Contractor invoices that match nothingA plumber invoices for a visit. Which unit, which request, whether it was approved — all of it is reconstructed from memory. | Vendor work is raised as a job against the unit and approved before it happens, so the invoice checks itself. |
| Documents wherever they landedLeases, ID copies, inspection photos and deposit receipts are split across email, WhatsApp and a drawer. A dispute becomes a search. | One document library per unit and per tenancy, so the evidence is where the property is. |
What you get
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
02 Added for property managers
6 more, switched on for this trade.
We have already built and delivered a property platform; the enquiry routing on it is why an agent answers within a minute rather than a day.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Property Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Properties and units | Included | Included | Included |
| Owners | Included | Included | Included |
| Tenants | Included | Included | Included |
| Leases and tenancy contracts | Included | Included | Included |
| Rent schedules | Included | Included | Included |
| Rent collection | Included | Included | Included |
| Maintenance requests and jobs | Included | Included | Included |
| Contractors | Included | Included | Included |
| Utilities and service charges | Included | Included | Included |
| Owner statements | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Added in Automate | |||
| Automated rent invoicing | Not included | Included | Included |
| Rent due and overdue reminders | Not included | Included | Included |
| Lease renewal and expiry alerts | Not included | Included | Included |
| Maintenance request routing to contractors | Not included | Included | Included |
| Cheque and post-dated payment alerts | Not included | Included | Included |
| Automated owner statements | Not included | Included | Included |
| Inspection reminders | Not included | Included | Included |
| Move-in and move-out workflows | Not included | Included | Included |
| Approval workflows | Not included | Included | Included |
| Added in Intelligence | |||
| Occupancy rate | Not included | Not included | Included |
| Rent collection performance | Not included | Not included | Included |
| Arrears and ageing | Not included | Not included | Included |
| Yield per property and per unit | Not included | Not included | Included |
| Maintenance cost per unit | Not included | Not included | Included |
| Owner payout summaries | Not included | Not included | Included |
| Lease expiry pipeline | Not included | Not included | Included |
| Contractor performance | Not included | Not included | Included |
| Rental income trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?
