Appointments and diary
Bookings against real availability, with reminders sent automatically.
Software for salons and spas
Salons and Spas, run on one system.
A salon runs on a diary and a set of relationships. The money leaks through the appointment nobody confirmed, the product used at the chair and never counted, and commission worked out by hand every month.
What goes wrong
The problems salons and spas know too well.
Each one, and what it looks like once the ITS Global system is running.
| The problem | How the system solves it |
|---|---|
| The book is a bookAppointments are written in pencil and changed by phone. Double bookings and gaps both happen, and neither is visible until the day. | The diary is booked against each stylist's real availability, so a clash is refused and a gap is obvious in advance. |
| No-shows cost a full slotThere is no confirmation and no reminder, so a proportion of the day simply does not arrive, and the chair sits empty. | Reminders go out automatically before the appointment, and a cancelled slot is released for rebooking. |
| Back-bar product disappearsColour, product and consumables are used at the chair and counted only when they run out. Cost per service is unknown. | Product is consumed against the service, so usage per stylist and cost per treatment are visible without counting bottles. |
| Commission calculated by handEach stylist's services, retail sales and rate are totalled monthly in a spreadsheet, and the result is argued about. | Services and sales attach to the stylist as they happen, so commission is produced rather than assembled. |
| Packages and memberships tracked on paperPrepaid courses of treatments are recorded on a card. How many are left is whatever the card says, and cards get lost. | Balance sits against the client, so what remains is known at the counter without a card. |
| Branches that cannot be comparedTakings per branch are known; takings per stylist, per service and per hour are not, so pricing and rotas are guesses. | One set of figures across branches, by service, stylist and hour. |
What you get
Built for how salons and spas work.
Counter sales
A fast counter with receipts, cash-up and takings that reconcile at close.
Services and price list
One list of what you sell and what it costs, used by every quote and invoice.
Stock and consumables
Stock by location with batch and expiry, so shortages are seen before they are urgent.
Quotes, invoices and payments
Quote, invoice and take payment in one place, with balances that are always current.
Billing that matches the work
Everything delivered posts to the account as it happens, so the bill matches what was done.
Reports and dashboards
The numbers the owner asks about — sales, collections, costs, people — for any period, without a spreadsheet.
Approvals
Expenses, discounts and purchases approved on a phone, with a record of who agreed and when.
People, attendance and leave
Staff, shifts, attendance and leave in one place, with payroll that adds up.
DiaryPOSCatalogueStockSalesBillingReportsApprovalsAttendance
- Operate: The diary, the counter and the catalogue — appointments, sales and stock on one record.
- Automate: Communication — confirmations, reminders and offers sent by rule.
- Intelligence: Reports and dashboards — revenue per stylist, per service and per hour.
- Salon software is plentiful and cheap. This is for the group that has outgrown running each branch as its own little business.
See it running
The system, as salons and spas use it.
Screens from the live system. In your demo they show data from your own country.
FAQ
Questions salons and spas ask.
It is one system with a version for each industry. The version for salons and spas uses your words, your records and your workflow, and switches on the parts your work actually needs.
Yes. Customers, balances, stock and price lists come in from Excel or your current system, and we check the opening figures with you before you go live.
Yes. It runs in any browser and installs on a phone like an app, so owners and staff can use it on the move.
Clients in Pakistan, the United States, Canada, the United Kingdom and the UAE, with each country's currency, tax and formats.
Most businesses are running within two to four weeks, including data import and training. The live demo shows you exactly what you would get.
Other industries
The same system, set up for other trades.
Live demo
Request a Live Demo.
See the system running for salons and spas, with data from your country, and ask the people who build it.
