Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- Products
- Sales
- Point of sale
- Inventory
- Purchasing
- Returns
Custom pricing
Talk to our teamSolution for retail shops
Retail is a business of small margins and constant movement, where the damage is done quietly: stock that walks, a till that does not reconcile, and reordering that happens after the shelf is empty.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| The till and the takings disagreeCash counted at close does not match what the system says, and the difference is written off rather than explained. | Each cashier opens a drawer with a float and closes it on a count, and the shortage or overage is kept against that person and that drawer. |
| Stock by branch is guessworkHead office knows what was bought and roughly what was sold. What is actually on each shelf is discovered at stocktake. | Stock is held per location, and a transfer is recorded out of one and into the other, so each branch's figure stays true. |
| Shrinkage nobody can locateStock disappears steadily. Whether it is theft, damage, miscounting or bad receiving is unknown, so nothing can be fixed. | Every adjustment and write-off carries a reason, a note and the person who made it, and no stock movement can be edited or deleted. |
| Reordering after the shelf is emptyPurchase decisions are made when somebody notices a gap, which is always later than the lead time allows. | Each product has a reorder level, and the low-stock list shows what to reorder with its supplier and lead time beside it. |
| Discounts nobody authorisedPrices are changed at the counter to close a sale, and nobody knows how much was given away or by whom. | Giving a discount or selling below the list price is a permission; counter staff without it are refused at the till. |
| Busy is not the same as profitableThe shop is full all month, and whether it made money is known only when the accountant finishes. | Profit per product is worked out at what the goods actually cost, beside sales by day, stock value and slow movers. |
What you get
This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
13 modules, part of every edition of this trade.
02 Added for retail shops
6 more, switched on for this trade.
Cheap till software solves the counter. This is for the shop that has outgrown the counter being the only thing it can see.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Retail Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Customers | Included | Included | Included |
| Products | Included | Included | Included |
| Sales | Included | Included | Included |
| Quotations and orders where applicable | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Inventory | Included | Included | Included |
| Purchasing | Included | Included | Included |
| Suppliers | Included | Included | Included |
| Point of sale | Included | Included | Included |
| Returns | Included | Included | Included |
| Basic sales dashboard | Included | Included | Included |
| Added in Automate | |||
| Low-stock alerts | Not included | Included | Included |
| Reorder workflows | Not included | Included | Included |
| Recurring purchasing where applicable | Not included | Included | Included |
| Customer follow-ups | Not included | Included | Included |
| Payment reminders | Not included | Included | Included |
| Automated notifications | Not included | Included | Included |
| Stock controls | Not included | Included | Included |
| Automated documents | Not included | Included | Included |
| Operational alerts | Not included | Included | Included |
| Added in Intelligence | |||
| Sales performance | Not included | Not included | Included |
| Product performance | Not included | Not included | Included |
| Profitability | Not included | Not included | Included |
| Stock performance | Not included | Not included | Included |
| Fast and slow-moving products | Not included | Not included | Included |
| Customer trends | Not included | Not included | Included |
| Purchasing performance | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Margin analysis | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Your exact business
The same system, shown in the words and records of each business — with a live demo for each.
Next step
Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?