Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- Products
- Sales
- Point of sale
- Inventory
- Purchasing
- Returns
Custom pricing
Talk to our teamSolution for retail shops
Retail is a business of small margins and constant movement, where the damage is done quietly: stock that walks, a till that does not reconcile, and reordering that happens after the shelf is empty.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| The till and the takings disagreeCash counted at close does not match what the system says, and the difference is written off rather than explained. | Every sale, refund and discount is recorded at the counter with who made it, so a variance has a name and a time attached. |
| Stock by branch is guessworkHead office knows what was bought and roughly what was sold. What is actually on each shelf is discovered at stocktake. | Movements are recorded per branch as they happen, so transfer, sale and return keep the figure true. |
| Shrinkage nobody can locateStock disappears steadily. Whether it is theft, damage, mis-scanning or bad receiving is unknown, so nothing can be fixed. | Every movement carries a reason and a person, so the pattern points at a cause rather than at a number. |
| Reordering after the shelf is emptyPurchase decisions are made when somebody notices a gap, which is always later than the lead time allows. | Reordering is driven by what is selling and what is left, with approvals routed rather than chased. |
| Shifts and hours by handRotas are drawn on paper, swaps happen verbally, and hours are totalled at month end from a book. | Staff clock in at the branch, and hours, lateness and overtime reach payroll without re-typing. |
| Prices and promotions differ by branchA promotion runs in one shop and not another because the message did not arrive. Customers notice before management does. | Price and promotion come from the catalogue, applied everywhere at once, so branches cannot drift. |
What you get
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
02 Added for retail shops
6 more, switched on for this trade.
Cheap till software solves the counter. This is for the shop that has outgrown the counter being the only thing it can see.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Retail Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Customers | Included | Included | Included |
| Products | Included | Included | Included |
| Sales | Included | Included | Included |
| Quotations and orders where applicable | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Inventory | Included | Included | Included |
| Purchasing | Included | Included | Included |
| Suppliers | Included | Included | Included |
| Point of sale | Included | Included | Included |
| Returns | Included | Included | Included |
| Basic sales dashboard | Included | Included | Included |
| Added in Automate | |||
| Low-stock alerts | Not included | Included | Included |
| Reorder workflows | Not included | Included | Included |
| Recurring purchasing where applicable | Not included | Included | Included |
| Customer follow-ups | Not included | Included | Included |
| Payment reminders | Not included | Included | Included |
| Automated notifications | Not included | Included | Included |
| Stock controls | Not included | Included | Included |
| Automated documents | Not included | Included | Included |
| Operational alerts | Not included | Included | Included |
| Added in Intelligence | |||
| Sales performance | Not included | Not included | Included |
| Product performance | Not included | Not included | Included |
| Profitability | Not included | Not included | Included |
| Stock performance | Not included | Not included | Included |
| Fast and slow-moving products | Not included | Not included | Included |
| Customer trends | Not included | Not included | Included |
| Purchasing performance | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Margin analysis | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?