Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- Customers and trade accounts
- Sales orders
- Stock across warehouses
- Suppliers
- Picking and dispatch
- Invoices
Custom pricing
Talk to our teamSolution for wholesalers and distributors
Distribution is a margin business run on volume, which means small errors repeated often. The damage is done by stock that is not where the screen says, an order nobody can find, and money owed by customers nobody chased.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| The screen and the shelf disagreeThe system says forty cartons; the warehouse has thirty-two, and nobody can say where the difference went. | Stock is the sum of recorded movements, each naming the document or person behind it; a count records the difference and who counted. |
| Nobody knows who owes whatCustomers pay in parts against several invoices, and the balance on each is a guess. | Each invoice's balance is worked out from the payments set against it, and the biggest debtors are on the dashboard, flagged when over their limit. |
| The same order typed three timesA price is agreed, written as an order, then written again as an invoice, and the three never quite match. | A quotation becomes an order and then an invoice with its figures intact; an issued invoice cannot be edited, only corrected by a credit note. |
| No view between order and deliveryOnce an order leaves the desk, nobody in the office knows whether it has been picked, loaded or delivered. | Each order moves through Order, Picked, Dispatched and Delivered, and the dashboard counts what is waiting to be picked. |
| Purchasing that reacts instead of plansReorders are placed when a customer is already waiting, and short deliveries from suppliers are noticed weeks later. | A low-stock list against reorder levels with each supplier's lead time; purchase orders are received line by line, showing what is still to come. |
| Returns and damages vanish into the marginGoods come back and cartons are damaged, and none of it is recorded, so the margin shrinks with no explanation. | Returns are taken against the invoice as a credit note, and damaged stock is written off with a reason and the person who did it. |
What you get
This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
13 modules, part of every edition of this trade.
02 Added for wholesalers and distributors
5 more, switched on for this trade.
Distribution rarely fails loudly. It leaks, and this is about seeing the leak while it is small.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Wholesale and Distribution Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Customers and trade accounts | Included | Included | Included |
| Price lists and trade terms | Included | Included | Included |
| Sales orders | Included | Included | Included |
| Quotations | Included | Included | Included |
| Stock across warehouses | Included | Included | Included |
| Batches and expiry | Included | Included | Included |
| Purchasing | Included | Included | Included |
| Suppliers | Included | Included | Included |
| Goods receipt | Included | Included | Included |
| Picking and dispatch | Included | Included | Included |
| Deliveries | Included | Included | Included |
| Invoices | Included | Included | Included |
| Credit notes and returns | Included | Included | Included |
| Payments | Included | Included | Included |
| Added in Automate | |||
| Low-stock and reorder alerts | Not included | Included | Included |
| Automated purchase suggestions | Not included | Included | Included |
| Credit limit and overdue account holds | Not included | Included | Included |
| Batch and expiry alerts | Not included | Included | Included |
| Order to dispatch workflows | Not included | Included | Included |
| Automated invoices and delivery notes | Not included | Included | Included |
| Customer follow-ups and repeat-order reminders | Not included | Included | Included |
| Payment and collection reminders | Not included | Included | Included |
| Supplier follow-ups | Not included | Included | Included |
| Added in Intelligence | |||
| Gross margin by product and by customer | Not included | Not included | Included |
| Fast and slow-moving stock | Not included | Not included | Included |
| Stock turnover and holding cost | Not included | Not included | Included |
| Customer profitability and value | Not included | Not included | Included |
| Sales representative performance | Not included | Not included | Included |
| Purchasing performance | Not included | Not included | Included |
| Dead stock and expiry exposure | Not included | Not included | Included |
| Outstanding receivables and ageing | Not included | Not included | Included |
| Sales and demand trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?