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Solution for hospitals

Hospitals
run on one system.

A hospital rarely loses money on treatment. It loses it on the service delivered and never billed, the patient file that exists in four departments, and the stock that is noticed only when it has run out.

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What goes wrong

The six that cost you money.

The issues you already have in your business, and what each one looks like once the ITS Global system is running.

See how it works
The issue in your business Fixed with the ITS Global system
The patient exists four timesReception has one record, the ward another, the lab a third, pharmacy a fourth. Nobody is looking at the same patient, and the gaps are where mistakes live. One patient file every department reads and writes, with notes that cannot be edited afterwards and a record of who opened it.
Allergies that live in somebody's headAn allergy is known on the ward and unknown at the pharmacy hatch. The medicine is prescribed and handed over anyway. Prescribing against a recorded allergy needs a written reason, and dispensing it is refused outright.
Where each admission has got to is a phone callWho is on the ward, who is in theatre and who is ready to go home is answered by walking or ringing. Each admission moves through Admitted, On the ward, Theatre, Recovery, Discharge planning and Discharged, with patients in hospital and discharges due on the first screen.
Theatre and clinic lists clashTheatre and outpatient lists are kept on paper. A surgeon or a theatre is booked twice and found out on the morning. Appointments and theatre are booked against each doctor's hours and leave and against the room, so a clash is refused when it is booked.
Services delivered and never billedA procedure, a medicine, a consumable. Each is charged if somebody remembers to write it down, and a share of them are not. The visit's bill picks up every medicine dispensed against it, each charged once, and visits finished but not billed are counted.
Pharmacy and consumables run on faithStock is counted when something runs out, and suppliers' deliveries are checked by memory. Purchase orders to suppliers, deliveries received against them, reorder levels with a critical-stock count, and dispensing that takes medicines out of stock.

What you get

The same core, plus what your trade needs.

This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.

01 The core, which nobody chooses

13 modules, part of every edition of this trade.

CRMJobsDocumentsReportsDashboardsApprovalsCommunicationPeopleAttendanceLeaveExpensesScreen monitoringTeam chat

02 Added for hospitals

10 more, switched on for this trade.

Patient records built for this trade Prescriptions built for this trade Diary Sales Billing Catalogue Stock Purchasing POS Portal

This is one of the industries where we have already built and delivered the system, and it is in our portfolio. The patient file is written for clinics and hospitals rather than configured: a correction to a note is an addendum, never an edit.

Operate Automate Intelligence

Choose how far you want to take your business.

Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.

01

Operate

Run your business.

Everything you need to manage your core day-to-day operations in one system.

  • OPD
  • Admissions
  • Wards and beds
  • Laboratory
  • Pharmacy
  • Billing

Custom pricing

Talk to our team
02 Recommended

Automate

Let ITS Global do the repetitive work.

Automate recurring work, follow-ups, approvals, reminders and operational workflows.

Everything in Operate + Automation

  • Appointment and OPD reminders
  • Bed and ward alerts
  • Lab and clinical alerts
  • Medicine and stock alerts
  • Billing reminders
  • Insurance workflow notifications

Custom pricing

Talk to our team
03

Intelligence

Know what’s happening in your business.

Turn your operational data into KPIs, profitability insights, trends and management intelligence.

Everything in Automate + Intelligence

  • Hospital revenue
  • Department performance
  • Doctor performance
  • Bed occupancy
  • Pharmacy performance
  • Outstanding amounts

Custom pricing

Talk to our team

Enter once, reuse everywhere, automate the rest.

Inside this industry

The businesses this is built for.

View All Industries
General hospitals Specialist centres Maternity Surgical Day-care centres Trust and charity

Next step

See it running for hospitals.

Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.

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  • A written scope before any price
  • Shown running for your trade before you decide
  • Runs on your own server
  • A person replies within one working day

Not your trade?

26 other businesses run on this.

Construction Firms Logistics Companies Manufacturers Field Service Companies Event Companies Wholesalers and Distributors Property Managers Vehicle Workshops Agencies Hostels Professional Firms Offices Schools Clinics Training Centres Travel Agencies Retail Shops Restaurants Gyms Salons and Spas Pharmacies Hardware and Sanitary Stores Footwear Wholesalers NGOs and Charities Membership Academies Poultry Farms