Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- OPD
- Admissions
- Wards and beds
- Laboratory
- Pharmacy
- Billing
Custom pricing
Talk to our teamSolution for hospitals
A hospital rarely loses money on treatment. It loses it on the service delivered and never billed, the file that exists in four departments, and the roster that costs more in overtime than anyone planned.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| The patient exists four timesReception has one record, the ward another, the lab a third, pharmacy a fourth. Nobody is looking at the same patient, and the gaps are where mistakes live. | One patient file that every department writes to and reads from, with who changed what and when kept against it. |
| Services delivered and never billedA procedure, a consumable, an extra day. Each is charged if somebody remembers to write it down, and a share of them are not. | Anything delivered to a patient is posted against their account as it happens, so the bill assembles itself instead of being reconstructed. |
| Pharmacy and consumables run on faithStock is counted when something runs out. Expiry is noticed when a nurse reads a label. Both are found at the worst possible moment. | Issue against the patient and the department, with batch and expiry carried, so shortage and expiry surface before they matter. |
| Rosters that cost more than they shouldDuty rosters are built in a spreadsheet, changed by phone, and the overtime is discovered in the payroll run. | Shifts, swaps and cover are recorded as they are agreed, and overtime accrues against your own rule rather than at month end. |
| Bed and admission status is a phone callWhether there is a bed, and where, is answered by walking or ringing. Admissions wait on information somebody already has. | Occupancy, admissions and discharges on one screen, updated by the people doing them rather than by a daily return. |
| Management reporting takes daysA question from the board becomes three people exporting spreadsheets, and the answer arrives after the meeting. | The figures are a report, not a project — and every number can be opened to the records underneath it. |
What you get
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
02 Added for hospitals
9 more, switched on for this trade.
This is the one industry on this list where we have already built and delivered the system, and it is in our portfolio.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Hospital Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Patient registration | Included | Included | Included |
| OPD | Included | Included | Included |
| Admissions | Included | Included | Included |
| Wards and beds | Included | Included | Included |
| Doctors and consultants | Included | Included | Included |
| Clinical records | Included | Included | Included |
| Laboratory | Included | Included | Included |
| Radiology | Included | Included | Included |
| Pharmacy | Included | Included | Included |
| Billing | Included | Included | Included |
| Insurance and payers | Included | Included | Included |
| Discharge | Included | Included | Included |
| Added in Automate | |||
| Appointment and OPD reminders | Not included | Included | Included |
| Follow-up workflows | Not included | Included | Included |
| Bed and ward alerts | Not included | Included | Included |
| Lab and clinical alerts | Not included | Included | Included |
| Medicine and stock alerts | Not included | Included | Included |
| Billing reminders | Not included | Included | Included |
| Insurance workflow notifications | Not included | Included | Included |
| Automated documents | Not included | Included | Included |
| Patient communication workflows | Not included | Included | Included |
| Added in Intelligence | |||
| Hospital revenue | Not included | Not included | Included |
| Department performance | Not included | Not included | Included |
| Doctor performance | Not included | Not included | Included |
| Bed occupancy | Not included | Not included | Included |
| Patient trends | Not included | Not included | Included |
| Pharmacy performance | Not included | Not included | Included |
| Lab and radiology activity | Not included | Not included | Included |
| Outstanding amounts | Not included | Not included | Included |
| Insurance performance | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
| Operational intelligence | Not included | Not included | Included |
Inside this industry
Next step
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?