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Solution for agencies

Agencies
run on one system.

An agency loses money in the gaps: extra work agreed in a message, a project waiting on the client that nobody chased, a file sent from the wrong folder, and an invoice raised weeks after delivery.

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What goes wrong

The six that cost you money.

The issues you already have in your business, and what each one looks like once the ITS Global system is running.

See how it works
The issue in your business Fixed with the ITS Global system
Scope grows, the fee does notOne more revision, one more deliverable, agreed in a message because it seemed small. Twelve of those and the retainer is underwater. Extra work goes to the client as a quotation they accept in the portal, and the accepted quote becomes the invoice, so the fee is agreed first.
Projects stuck waiting on the clientFeedback is due, the client has gone quiet, and nobody notices until the deadline has already slipped. Projects move Brief, Proposal, In progress, Client review, Delivered, and the dashboard counts how many are waiting on clients.
Nobody is sure which file is currentVersions live on desktops and in shared drives with names ending in final-2. The wrong asset goes out more often than anyone admits. Files sit against the project with every version kept and the current one marked, so old ones stay findable but plainly old.
Deadlines lost between peopleWho is doing which part, and by when, is agreed in a meeting and remembered differently by everyone who was in it. Projects break into tasks with an assignee and a due date on a list, board or calendar, and what is due this week is on the dashboard.
Invoices raised from memoryWhat was quoted, what was invoiced and what has been paid is rebuilt each month from notes and inboxes. Quotes, invoices and payments sit on the client's record; each invoice's balance comes from its payments, and late ones are listed.
Someone leaves and takes the account with themThe history of a client lives in one person's head and inbox. When they go, the relationship restarts from nothing. Each client's contacts, projects, files and invoices are on one record, so whoever takes over starts with the whole history.

What you get

The same core, plus what your trade needs.

This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.

01 The core, which nobody chooses

13 modules, part of every edition of this trade.

CRMJobsDocumentsReportsDashboardsApprovalsCommunicationPeopleAttendanceLeaveExpensesScreen monitoringTeam chat

02 Added for agencies

4 more, switched on for this trade.

Sales Billing Catalogue Portal

Agencies rarely fail on quality. They fail on the difference between what was sold and what was delivered.

Operate Automate Intelligence

Choose how far you want to take your business.

Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.

01

Operate

Run your business.

Everything you need to manage your core day-to-day operations in one system.

  • Clients
  • Retainers and contracts
  • Projects and campaigns
  • Tasks and briefs
  • Creative review and approval
  • Timesheets

Custom pricing

Talk to our team
02 Recommended

Automate

Let ITS Global do the repetitive work.

Automate recurring work, follow-ups, approvals, reminders and operational workflows.

Everything in Operate + Automation

  • Automated project and task workflows
  • Client approval reminders
  • Retainer invoicing on schedule
  • Deadline and deliverable alerts
  • Timesheet reminders
  • Scope and hours overrun alerts

Custom pricing

Talk to our team
03

Intelligence

Know what’s happening in your business.

Turn your operational data into KPIs, profitability insights, trends and management intelligence.

Everything in Automate + Intelligence

  • Project and retainer profitability
  • Hours against budget by account
  • Team utilisation
  • Client value and retention
  • Proposal win rate
  • Management KPIs

Custom pricing

Talk to our team

Enter once, reuse everywhere, automate the rest.

Inside this industry

The businesses this is built for.

View All Industries
Marketing Creative and design Software and web PR and media Advertising Consulting

Your exact business

Set up for this one too.

The same system, shown in the words and records of each business — with a live demo for each.

Marketing Agencies

Next step

See it running for agencies.

Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.

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  • A written scope before any price
  • Shown running for your trade before you decide
  • Runs on your own server
  • A person replies within one working day

Not your trade?

26 other businesses run on this.

Construction Firms Logistics Companies Manufacturers Field Service Companies Event Companies Wholesalers and Distributors Hospitals Property Managers Vehicle Workshops Hostels Professional Firms Offices Schools Clinics Training Centres Travel Agencies Retail Shops Restaurants Gyms Salons and Spas Pharmacies Hardware and Sanitary Stores Footwear Wholesalers NGOs and Charities Membership Academies Poultry Farms