Operate
Run your business.
Everything you need to manage your core day-to-day operations in one system.
- Customers
- Vehicles and service history
- Estimates
- Job cards
- Technicians and bay allocation
- Parts issued to jobs
Custom pricing
Talk to our teamSolution for vehicle workshops
Vehicle Workshops
run on one system.
A workshop earns on labour and parts and loses on both: hours nobody recorded against a job, parts fitted and never charged, and extra work agreed verbally that the customer later refuses to pay for.
What goes wrong
The six that cost you money.
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Job cards on paperThe card follows the car. Where the job has reached, what has been done and what it has cost is known only by finding the card and the technician. | Every vehicle in the workshop is a job with a stage, an owner and a running cost, visible without walking the floor. |
| Parts fitted, never chargedA part comes off the shelf and into a car. Whether it reaches the invoice depends on someone writing it on the card legibly. | Parts are issued against the job, so the invoice already has them and the shelf figure stays true. |
| Extra work agreed on the phoneThe customer says go ahead, the work is done, and at collection the amount is a surprise. The argument costs more than the job. | Extra work is quoted and approved against the job — a record of who agreed and when, before the spanner turns. |
| Technician hours nobody can compareHours sold and hours worked are two different numbers, and neither is captured well enough to compare. | Time is booked against the job as it happens, so efficiency per technician and per job type is a report rather than a feeling. |
| The vehicle's history is unfindableThe same car came in eight months ago with a related fault. Nobody can retrieve what was done without digging through files. | Every visit, part and note stays against the vehicle, so its history opens in one click at the next booking. |
| Promised times missedBays are allocated in a diary and by memory. Overbooking is discovered when three cars arrive for the same slot. | Bookings are made against bay and technician capacity, so a promise is only made when there is room to keep it. |
What you get
The same core, plus what your trade needs.
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
CRMJobsDocumentsReportsDashboardsApprovalsCommunicationPeopleAttendanceLeaveExpenses
02 Added for vehicle workshops
7 more, switched on for this trade.
Sales
Billing
Catalogue
Stock
Purchasing
Diary
Portal
The work is not the problem. Charging accurately for the work you already did is.
Operate → Automate → Intelligence
Choose how far you want to take your business.
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Automate
Let ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
- Automated job card stages and status updates
- Estimate approval workflows
- Customer ready-for-collection notifications
- Parts reorder alerts
- Service and periodic maintenance reminders
- Payment reminders
Custom pricing
Talk to our teamIntelligence
Know what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
- Profit per job card
- Labour against parts revenue
- Technician productivity and efficiency
- Bay utilisation
- Estimate to job conversion
- Management KPIs
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Vehicle Workshop Management Software
What is in each package
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Customers | Included | Included | Included |
| Vehicles and service history | Included | Included | Included |
| Enquiries | Included | Included | Included |
| Estimates | Included | Included | Included |
| Job cards | Included | Included | Included |
| Technicians and bay allocation | Included | Included | Included |
| Labour hours | Included | Included | Included |
| Parts issued to jobs | Included | Included | Included |
| Parts stock | Included | Included | Included |
| Purchasing | Included | Included | Included |
| Gate pass and delivery | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Added in Automate | |||
| Automated job card stages and status updates | Not included | Included | Included |
| Estimate approval workflows | Not included | Included | Included |
| Customer ready-for-collection notifications | Not included | Included | Included |
| Parts reorder alerts | Not included | Included | Included |
| Service and periodic maintenance reminders | Not included | Included | Included |
| Warranty and insurance follow-ups | Not included | Included | Included |
| Automated gate pass and invoice generation | Not included | Included | Included |
| Payment reminders | Not included | Included | Included |
| Technician assignment alerts | Not included | Included | Included |
| Added in Intelligence | |||
| Profit per job card | Not included | Not included | Included |
| Labour against parts revenue | Not included | Not included | Included |
| Technician productivity and efficiency | Not included | Not included | Included |
| Bay utilisation | Not included | Not included | Included |
| Estimate to job conversion | Not included | Not included | Included |
| Parts margin and consumption | Not included | Not included | Included |
| Repeat customer rate | Not included | Not included | Included |
| Average repair time | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
The businesses this is built for.
General repair
Body and paint
Tyres and alignment
Fleet maintenance
Dealership service
Commercial vehicles
Next step
Tell us how your work moves.
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
- A written scope before any price
- Configured to your trade, not a demo
- Runs on your own server
- A person replies within one working day
Not your trade?
