Solution for hostels
A hostel is a small hotel with none of the software. Beds are let from a register, dues are chased in person, and the mess account is a notebook — all of it correct until the month somebody leaves owing.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Bed availability lives in a registerWhether there is a bed, in which room, on which floor, is answered by looking in a book that one person maintains. | Rooms, beds and stays on one screen, so availability is current and a double allocation cannot happen. |
| Rent cycles chased in personDues fall on different dates for different residents. Collection depends on somebody walking the corridors and remembering who is late. | Each stay carries its own cycle, dues age automatically, and reminders go out without anyone knocking on a door. |
| The mess account is a notebookMeals taken, guests fed and months missed are recorded in pen and settled by discussion at the end of the month. | Meal charges post against the resident as they happen, so the month-end figure is a record rather than a negotiation. |
| Visitors recorded, or notA visitor book at the gate is filled in when the guard remembers. If something happens, the record is incomplete exactly when it matters. | Entries are logged against the resident being visited, with a time, so the record exists without depending on diligence. |
| Complaints that go nowhereA tap leaks, a resident tells someone, and whether it was fixed is discovered when they complain again. | A complaint becomes a job with an owner and a stage, visible to the resident, so nothing rests on a verbal message. |
| Deposits disputed at checkoutWhat was paid, what was deducted and why is reconstructed from receipts and memory when a resident leaves — usually badly. | Deposit, deductions and reasons sit against the stay from day one, so checkout is a statement rather than an argument. |
What you get
Every business on this system gets the core below. Your trade switches on the rest — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
Eleven modules, every trade, no exceptions.
02 Added for hostels
7 more, switched on for this trade.
Beds and stays are written for this trade rather than configured — a bed is not a product and a stay is not an invoice.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Hostel Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Rooms and beds | Included | Included | Included |
| Residents and guests | Included | Included | Included |
| Bookings and allocations | Included | Included | Included |
| Check-in and check-out | Included | Included | Included |
| Rent and tenancy cycles | Included | Included | Included |
| Mess and meal plans | Included | Included | Included |
| Visitors and gate register | Included | Included | Included |
| Housekeeping and maintenance | Included | Included | Included |
| Utilities | Included | Included | Included |
| Deposits | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Added in Automate | |||
| Automated rent and mess invoicing | Not included | Included | Included |
| Rent due and overdue reminders | Not included | Included | Included |
| Check-out and vacancy workflows | Not included | Included | Included |
| Housekeeping task scheduling | Not included | Included | Included |
| Maintenance request routing | Not included | Included | Included |
| Deposit refund workflows | Not included | Included | Included |
| Visitor and curfew notifications | Not included | Included | Included |
| Contract expiry alerts | Not included | Included | Included |
| Automated receipts and documents | Not included | Included | Included |
| Added in Intelligence | |||
| Occupancy and bed utilisation | Not included | Not included | Included |
| Revenue per bed | Not included | Not included | Included |
| Collection performance and arrears | Not included | Not included | Included |
| Mess cost per resident | Not included | Not included | Included |
| Average length of stay | Not included | Not included | Included |
| Maintenance cost per room | Not included | Not included | Included |
| Seasonal occupancy trends | Not included | Not included | Included |
| Deposit and refund position | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Describe how a job goes through your business and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?
