Solution for hostels
A hostel is a small hotel with none of the software. Beds are let from a register, rent is chased in person, the gate book is filled in when the guard remembers, and the deposit is argued over on the last day.
What goes wrong
The issues you already have in your business, and what each one looks like once the ITS Global system is running.
| The issue in your business | Fixed with the ITS Global system |
|---|---|
| Bed availability lives in a registerWhether there is a bed, in which room, on which floor of which building, is answered by looking in a book that one person maintains. | A bed board for every building, floor and room shows who is in each bed and which are free, and the system refuses to put two residents in one bed on the same nights. |
| Rent chased door to doorAt the start of the month somebody writes out bills by hand, and at the end of it somebody walks the corridors asking who has paid. | One monthly rent run bills every resident once — rent, mess and extra charges on one bill — and the rent register shows what was expected, received and still owed. |
| Nobody knows who is outsideResidents go out and come back, and whether anyone missed curfew is found out the next morning, if at all. | The gate register records every outing against the expected return and the building curfew, lists who is still out and who came back late, and readies a WhatsApp to the guardian in one tap. |
| Leave on a slip of paperA resident goes home for the weekend on a form nobody can find again, and whether her parents agreed is somebody's recollection. | A leave form records where she is going, with whom, how the parent gave permission, who approved it, and when she actually left and returned. |
| Complaints that go nowhereThe AC stops, a resident tells someone, and whether it was fixed is discovered when she complains again. | Each complaint is logged by room and category and moves New, Assigned, In progress, Completed — to a staff member or an outside technician, with the cost recorded. |
| Deposits disputed at checkoutWhat was paid, what was deducted and why is reconstructed from receipts and memory when a resident leaves — usually badly. | Checkout bills what is left, takes dues from the security deposit with each deduction and its reason, works out the refund and frees the bed, in one final settlement. |
What you get
This trade gets the core below. Its own modules switch on with it — you are not paying for a different product, you are paying for the parts your work actually uses.
01 The core, which nobody chooses
9 modules, part of every edition of this trade.
02 Added for hostels
3 more, switched on for this trade.
The hostel screens were written from a real hostel's own requirement document — a bed is not a product, a stay is not an invoice, and a gate register is not a visitor book.
Operate → Automate → Intelligence
Start with the essentials. Automate repetitive work. Then turn your business data into actionable intelligence.
Run your business.
Everything you need to manage your core day-to-day operations in one system.
Custom pricing
Talk to our teamLet ITS Global do the repetitive work.
Automate recurring work, follow-ups, approvals, reminders and operational workflows.
Everything in Operate + Automation
Custom pricing
Talk to our teamKnow what’s happening in your business.
Turn your operational data into KPIs, profitability insights, trends and management intelligence.
Everything in Automate + Intelligence
Custom pricing
Talk to our teamEnter once, reuse everywhere, automate the rest.
Hostel Management Software
| Capability | Operate | Automate | Intelligence |
|---|---|---|---|
| Included in Operate | |||
| Rooms and beds | Included | Included | Included |
| Residents and guests | Included | Included | Included |
| Bookings and allocations | Included | Included | Included |
| Check-in and check-out | Included | Included | Included |
| Rent and tenancy cycles | Included | Included | Included |
| Mess and meal plans | Included | Included | Included |
| Visitors and gate register | Included | Included | Included |
| Housekeeping and maintenance | Included | Included | Included |
| Utilities | Included | Included | Included |
| Deposits | Included | Included | Included |
| Invoices | Included | Included | Included |
| Payments | Included | Included | Included |
| Added in Automate | |||
| Automated rent and mess invoicing | Not included | Included | Included |
| Rent due and overdue reminders | Not included | Included | Included |
| Check-out and vacancy workflows | Not included | Included | Included |
| Housekeeping task scheduling | Not included | Included | Included |
| Maintenance request routing | Not included | Included | Included |
| Deposit refund workflows | Not included | Included | Included |
| Visitor and curfew notifications | Not included | Included | Included |
| Contract expiry alerts | Not included | Included | Included |
| Automated receipts and documents | Not included | Included | Included |
| Added in Intelligence | |||
| Occupancy and bed utilisation | Not included | Not included | Included |
| Revenue per bed | Not included | Not included | Included |
| Collection performance and arrears | Not included | Not included | Included |
| Mess cost per resident | Not included | Not included | Included |
| Average length of stay | Not included | Not included | Included |
| Maintenance cost per room | Not included | Not included | Included |
| Seasonal occupancy trends | Not included | Not included | Included |
| Deposit and refund position | Not included | Not included | Included |
| Revenue trends | Not included | Not included | Included |
| Management KPIs | Not included | Not included | Included |
Inside this industry
Next step
Book a live demo with records that look like your business, or describe how a job goes through it and we will tell you which parts you need, what would have to be added, and what it would cost.
Not your trade?
